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Dean Fankhauser

Product management CV.

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Dean Fankhauser

Senior Product Leader · Principal Product Manager

Sydney, Australia · deanfankhauser@gmail.com · deanfankhauser.com · linkedin.com/in/deanfankhauser

Product leader with 10+ years shipping digital products. A decade contracting as a product and UX lead for Google, LVMH, Jaguar Land Rover, Xapo and Santander, then building and running product at a marketplace acquired by Klarna and at three commercial products since. Strongest where an ambiguous problem needs a decision: discovery, strategy, product design, delivery and measurement, end to end.

Selected outcomes

  • Nuji, acquired by Klarna in 2020. Marketplace of 5m+ items from 10,000 designers. Attributed order value grew from £60,039 to £455,025 across 2011 to 2012, with connections between people up 37.6×.
  • Movingto. €6.76m of client capital placed into 10 investment funds; 96% instalment collection across the client book.
  • Santander. Led Project Leapfrog, a 15-person cross-functional programme presented to global executive teams.
  • Bitcompare. Built the crypto yield-intelligence layer: a normalised data product across CeFi and DeFi, served to apps, publishers and AI agents.

Experience

Product portfolio

2019–present

Product leadership across three commercial products I helped start, run concurrently. Full ownership of strategy, discovery, design, delivery and measurement in each.

MovingtoHead of Product, 2021–present

  • Residency-by-investment platform. Comparison tooling, qualification and booking funnels, content-to-conversion architecture, internal operations and commercials systems, internationalisation.
  • €6.76m of client capital placed into 10 investment funds. 96% instalment collection across the client book.

BitcompareProduct Lead, 2019–present

  • Crypto yield-intelligence platform and data API. Normalised yield schema across CeFi and DeFi, structured API and MCP surfaces for AI agents, provider marketplace with CPC billing.
  • 42,131 rates normalised across 57 providers and 620 assets, at a ~3 minute median refresh.

RobozapsHead of Product, 2024–present

  • Humanoid-robotics catalogue and data product. Canonical database, category and brand architecture, regulatory-status data.

Senior Innovation Partner · Santander UK

2019–2021

London

  • Led Project Leapfrog, directing a 15-person cross-functional team defining the bank's forward vision across digital banking, customer experience and operating-model design.
  • Presented recommendations to global executive teams; fed into digital rollout prioritisation across multiple markets.
  • Internal venture activity: vetting strategic initiatives and investments, and standing up structure for incubating new ventures.

Product Design Lead (contract) · Xapo

2018–2019

London

  • Bitcoin wallet and custody products. Product and UX frameworks, Figma design system, iOS, Android and web.
  • Emphasis on payments, onboarding and KYC. Workshop facilitation and team mentoring.

Head of UX, then Head of Product (contract) · Lifecake, a Canon Europe company

2017–2018

London

  • Joined Canon Europe's family photo app as Head of UX; promoted to Head of Product after six months. Responsible for iOS, Android and web.
  • Doubled the user base to 2m+ and quadrupled engagement. Introduced the product's first business models through contextual print and automated photobooks.

Product Lead (contract) · Poke London

2017–2018

London

  • Clients: Virgin, TM Lewin. Ecommerce and travel. Led C-level workshops; full product and UX stack across responsive web and email.

UX Lead (contract) · Spark 44, for Jaguar Land Rover

2016–2017

London

  • Connected-vehicle and vehicle-management interfaces. Full UX stack across iOS and Android, user research, C-level stakeholder management.

UX Lead (contract) · Google

2016

London

  • Greenfield YouTube product under NDA. Full UX stack across responsive web, Android and iOS.

Product Strategy Lead (contract) · LVMH, 24 Sèvres

2015–2016

London

  • Product strategy for 24 Sèvres, LVMH's first multi-brand ecommerce platform, defined against Net-a-Porter and Farfetch.
  • Worked with LVMH's chief digital officer and members of the founding family. Led C-level workshops; managed and mentored UX, design and strategy teams.
  • Launched 2017 with 150+ brands, the only multi-brand site carrying both Dior and Louis Vuitton. Trades today as 24S.

Head of Product · Nuji, acquired by Klarna

2011–2015, Director to exit 2020

London

  • Social product-discovery marketplace, 5m+ items from 10,000 designers. Owned the discovery and curation model, catalogue architecture, mobile product and affiliate monetisation.
  • 2011 to 2012: connections between people grew 37.6×, outbound clicks to retailers 8.2×, attributed order value from £60,039 to £455,025.
  • Klarna acquired the team, platform and technology in 2020.

Earlier

Spring Studios (UX and IA, contract) · Dare (UX and IA, contract; clients included Nescafé Dolce Gusto) · Various London agencies (clients included Sainsbury's and Hunter) · Hill & Knowlton (innovations and strategic planning) · Yahoo! (strategy) · Euro RSCG 4D, Havas, Amsterdam (strategic planning) — 2008 to 2016.

Education

  • Bachelor of Business (Marketing)

    Swinburne University, Melbourne, 2004–2007

  • User Experience Design

    General Assembly, London, 2015

Recognition

  • Seedcamp winner, 2011
  • TNW Startup Rally, Best Web App, 2012
  • The Guardian, East London's 20 hottest startups, 2012
  • TechCrunch Europas, top UK startup, 2013
  • Young Guns, top 30 entrepreneurs under 35 in the UK, 2014
  • Tech City 100, 2013 to 2016

Capabilities

Product strategy · Discovery · Roadmapping · Customer research · UX and interaction design · Prototyping · Experimentation · Analytics · Monetisation · Growth · Marketplace design · B2B and API products · Design systems · Cross-functional leadership · Go-to-market